Most people I know work from remote places or while on the go and not in the traditional office. Sure, they go in once in a while to meet up with the team and get caught up with what’s happening, but with business becoming more and more global, many find that they are increasingly conversing with people in all types of time zones.
If you are one those people and you are looking for a better way to connect and keep details from meetings, then I highly recommend downloading 6QS. It’s an app that helps customer facing users conduct meetings from wherever they are, using a mobile device. They can connect to clients and potential ones, wherever they are located. While mobility is provided, the heart of the app lies in the guidance it offers its users.
First off, the app provides building blocks for your conversations. Examples include Business Challenges, Risks, Measures of Success, Budgets, Triggers and Next Actions. By identifying what’s important to your client, you are speaking in their language and that promotes a healthier long term relationship, which increases your chances of converting a lead to a sale. Each box, or topic of conversation, can be used in the order you feel best fits your style and your client’s priorities. The ability to customize is there for you to take full advantage of. The boxes pop up as you are communicating with your client, so you know exactly what to say and when to say it. It’s a great tool for those who sometimes get stumped and don’t know where to go next.
Next, 6QS allows you to “record” your conversation. That means all of the vital information you just exchanged can be captured for future reference, eliminating the possibility of forgetting important details that will be needed later to close a deal. If a conversation doesn’t go as planned, the ability to go back and review that conversation becomes a great learning tool on what may have gone wrong, helping you improve your skills. In addition to recording, it allows for the capture of notes, so you have something you can almost immediately send out as meeting notes to the client, impressing them and keeping you on target.
The app features different areas to keep track of each customer and the conversations you have with them, including separate files for each of the different topics you may have discussed, making it easy to find what you need when you go back to a past meeting.
There is not much lacking in this app except for the ability to export this important information into a customer relationship management system, which I hear is in the works for the mobile app. I certainly look forward to it, because it will tie things together very nicely.
6QS is an app to seriously consider if you have been searching for a structured way to manage meetings and document them for future reference.